1. How do I book an appointment?

You can book online 24/7 or you can text the salon or your stylist during business hours. Walk-ins are welcome when availability allows.

2. Do you require a deposit?

Some services—such as color corrections, extensions, or high-timing services—may require a deposit to secure your appointment.

3. What is your cancellation policy?

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee. Please contact your stylist directly for schedule changes.

4. What brands do you use?

We use high-quality professional brands selected for performance, hair health, and long-term results.

5. How far in advance should I book?

We recommend scheduling at least 1–2 weeks in advance. Holidays and weekends may book out further.

6. Do you offer color corrections?

Yes—color corrections are available but require a consultation so we can assess your hair and create a plan that keeps it healthy.

7. How do I know which stylist is right for me?

Check out our team page! Each stylist has unique specialties, and we’re happy to help match you to the best fit for your hair goals.

8. Do you offer hair extensions?

Yes—we offer professional methods applied by certified specialists. A consultation is required to determine the right type, length, and color match. Some volume extensions can be done without a consultation. Limited to the variety on hand.

9. What should I do before my appointment?

Come with clean, dry hair for haircuts and color services unless otherwise instructed. Bringing inspiration photos is always helpful!

10. Can I bring my child?

Children are welcome if they are receiving a service. For safety reasons, unsupervised children are not permitted on the salon floor.

11. What payment methods do you accept?

We accept cash, credit/debit cards, and digital payments. Tipping is appreciated but not required.

12. Do you offer gift cards?

Yes—gift cards are available in-salon or online.